Due to Covid 19 and the influx of packages being sent via USPS we are experiencing 1-3 week delays on shipping for non-US orders and some delays on US orders. Therefore, non-US shipping times are 4-8 weeks. Please use the tracking number you are given to check the status with USPS, or UPS/FedEx - if that's what shipping you selected.
Once the package is sent out, Headset Buddy has no control of shipping times or any additional information other than what is provided online!
We have experienced multiple packages being "lost" or "delivered" but they haven't arrived. Please reach out to us and we will send you a replacement!
If you do not know your tracking number, please email firstname.lastname@example.org and we will provide that for you!
We appreciate your patience and support!